Mint login problem - Fixed

Several users have reported a Mint sync and login problem from Mojito. The initial login succeeds, but after a few seconds the login window appears again, repeating over and over.

I have been able to reproduce the problem but have not identified the root cause yet. I will continue to investigate as time allows (given the holidays and all).

Thanks,
-b3

Update (2014-12-21):

I have found the problem and am fixing it. Give me a day or so to update the Download page with the new version.

Unfortunately, the fix requires a small change in the login code, which I have always kept in the script attached to the spreadsheet (so you can see exactly what the code does); but each time I need to fix an issue in the login code, you (the users) are forced to download a new copy of Mojito. I think I'm going to finally move that code into the separate script library (MojitoLib)...

Update (2014-12-23):

I've posted release 1.1.5 with the Mint login fix. Thanks for your patience. The fix requires you to download a new copy of Mojito. Sorry about that ...

-b3

Mint taking a LONG time to retrieve data from financial institutions causing Mojito to time out

Hi All,

Starting a few days ago (around December 14, 2014), you may have noticed Mojito failing to sync data from Mint with this message: "Mint is taking too long to refresh your account data. Try again in a few minutes."

Here is what's happening. When you log in to your Mint account (either through their website or through Mojito), Mint goes and retrieves your latest transactions / data from your financial institutions (banks, lenders, investment companies, etc.). Mojito waits up to 60 seconds for Mint to complete this process before syncing your data (so it doesn't just fetch stale data that you probably already have). For me, Mint used to take between 30 to 50 seconds to refresh its data from financial institutions; but now it is taking almost 4 minutes. It seems that Mint's back end syncing process has become much slower for some reason. Unfortunately, there is nothing we can do to speed up Mint.

If you haven't figured it out already, the workaround is this:

In Mojito, start syncing your data. Go do something for a few minutes so Mint can finish its back end data refresh process. Then, come back to Mojito and start the sync again. The second time it should succeed.

In the meantime, I'll work on increasing the Mojito time out.

Update (2014-12-18):

I think this may have been a problem with my own accounts. I had a couple that needed "fixing" which was causing Mint to take a long time to refresh my financial data. However, let me know if you are regularly seeing the Mojito sync abort due to the 60 time out.